Hyperstream Limited will ensure that the needs of our customers are clearly understood and met through close liaison at all stages of the work. Hyperstream Limited is committed to effective Quality Management at every level within the business.

Hyperstream Limited will ensure in providing and maintaining its service to its customers that:

• The quality policy is upheld and supported by management at all levels;
• Staff responsibilities and duties are clearly identified;
• Staff are appropriately trained to enable them to undertake their tasks and given appropriate authority within the scope of their responsibilities;
• Sufficient resources are provided to facilitate the work;
• Quality plans are applied in the management of all projects;
• All appropriate documentation is maintained, controlled and archived;
• Periodic audits and reviews of staff and project work are undertaken to ensure that standards are maintained and opportunities for improvements sought.

Hyperstream Limited prides itself on the professional quality of our work and the high level of service we provide to our clients. All our project managers follow our highly developed in-house quality assurance process tailored for multimedia projects.

For larger scale developments Hyperstream Limited has implemented our own flexible project management methodology ensuring the highest levels of quality assurance. We use online project management tools so we can easily share information between developers, managers, and customers. We use visual planning tools including mindmaps and storyboards for many creative projects.

Hyperstream Limited works to the web standards and guidelines specified by The World Wide Web Consortium (W3C) on all websites that we develop. We use their evaluators and guidelines to constantly ensure all web projects are developed to the highest possible standards.